Report Problem(s) Using the TEACH Online System :: OHE

Report Problem(s) Using the TEACH Online System

You may call the TEACH HELP phone line at (518) 474-3901 ext. 3. Help is available from 9:00 AM to 4:00 PM.

Please note: This form is provided so that you may report technical and/or usability problems associated with the "TEACH" online system. Also see Important Information When Accessing Your TEACH Account.

Fields with an (*) are Required.

* Name:
Contact Information
* Email:
* Telephone:	(999) 999-9999 format
* Select Your Type:
School/College/BOCES name:
About the Problem
When did the problem occur?
* Date:	MM/DD/YYYY format
* Where did the problem occur?:
* Select the Type of Problem:
Describe the Problem
Logging In - If you are receiving an error message that your Name, or SSN, and DOB do not match, please provide the following:
TEACH Username:
Last 4 digits of Social Security Number:
Date of Birth:	MM/DD/YYYY format
Zip Code:
* Please enter a detailed description (i.e. Last 4 digits of SSN and Name), so we can understand the problem you encountered while accessing the "TEACH" online system:

Last Updated: April 25, 2022